Privacy policy
Mise Privacy Policy
Last Updated: 06.01.24
At Mise, we value your trust and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website and purchase our products. By using our website and services, you agree to the terms and practices described in this policy.
1. Information We Collect
We collect information from you when you visit our website, make a purchase, or interact with us. The information we may collect includes:
1.1. Personal Information: This includes your name, email address, shipping address, billing information, and contact details.
1.2. Payment Information: We collect payment information when you make a purchase, including credit card details. However, we do not store your payment information on our servers. Payment transactions are securely processed through trusted payment service providers.
1.3. Communication Data: We may collect data related to your communication with us, such as emails, live chat logs, and customer support interactions.
1.4. Website Usage Data: We gather data related to your interactions with our website, such as your IP address, browser type, and pages viewed. We use cookies and similar technologies for this purpose.
1.5. Social Media Information: If you choose to connect with us through social media platforms, we may collect information available from your social media profile or account.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1. Order Processing: To fulfil and deliver your orders, process payments, and provide customer support.
2.2. Personalisation: To personalise your experience on our website, including product recommendations and tailored content.
2.3. Communication: To send you order updates, promotional offers, newsletters, and respond to your inquiries.
2.4. Analytics and Improvement: To analyse website usage and customer preferences, helping us improve our products and services.
2.5. Legal Compliance: To comply with legal obligations and respond to lawful requests.
3. Data Sharing
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties for specific purposes, such as:
3.1. Service Providers: We may share information with trusted service providers who assist us in delivering our services, such as shipping carriers, payment processors, and email marketing providers.
3.2. Legal Requirements: We may disclose your information to comply with legal requirements, enforce our policies, or respond to legal requests.
3.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Your Choices
You have the following rights and choices regarding your personal information:
4.1. Access and Correction: You can access and update your personal information in your account settings.
4.2. Marketing Preferences: You can manage your email subscription preferences and opt out of marketing communications.
4.3. Cookies: You can manage your cookie preferences through your browser settings.
4.4. Data Deletion: You can request the deletion of your personal information, subject to legal and operational requirements.
5. Data Security
We implement industry-standard security measures to protect your information. However, no method of data transmission over the internet is completely secure, and we cannot guarantee the security of your data.
6. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant updates via email or by posting a notice on our website.
7. Contact Us
If you have any questions, concerns, or requests related to your privacy or this policy, please contact us at:
Mise Swimwear
hello@miselabel.com
Thank you for choosing Mise. We are committed to safeguarding your privacy and providing you with a secure and enjoyable shopping experience.